Frequently asked questions
To help you stay informed about our procedures, we have compiled a list of frequently asked questions. You can search through these questions by keyword or category. The most common questions are listed below.
Q: Where do you perform eye surgery?
A: All surgical and laser procedures are performed at the Scottsdale Surgery Center, which is located near the Loop 101 and 90th St./Pima Rd. For more information, visit the Scottsdale Eye Surgery website.
Q: Are you accepting new patients?
A: Yes. We always welcome new patients. In addition to those who are referred by their physicians, patients may call on an individual basis to schedule their appointments.
Q: Can I get my eye glasses at your office?
A: Yes, we have a full-service optical shop with a certified optician to help you with your eyewear needs. We offer a large variety of frames, contact lenses and sun wear as well. Learn more about our optical shop.
Q: Do you accept Medicare assignment?
A: Yes, and we will also bill your secondary insurance if needed.
Q :Do you perform eye surgery?
A: Tozer Lee Eye Center offers the most advanced forms of Cataract, Lasik, Corneal Cross-Linking, and vision corrective surgery.
Q: How often should an individual have an eye examination?
A: The following are general guidelines:
- For guidelines for babies, children and teens, visit the Get Eye Smart website.
- If your eyes are healthy and your uncorrected vision is good, have a complete exam once in your 20's, twice in your 30's, and every 2 years from the ages of 40-65.
- After age 65, an eye exam should be performed every 1 to 2 years.
- For all ages, if you wear contact lenses, annual exams are recommended. If you have diabetes or a family history of eye disease, more specific recommendations may be made by your doctor. Your doctor may also give you individual advice based on the findings of your eye examination.
Q: What should I bring to my eye exam?
A: Please bring your glasses, contact lenses, contact lens prescription (or current contact lens boxes,) a list of your current medications, insurance information (insurance cards), and a referral from your Primary Care Provider (PCP) if required by your insurance company.
Q: Will my eye exam be covered by my insurance?
A: Routine eye examinations may or may not be covered, depending on your individual insurance plan. If a medical diagnosis is found, many plans do include coverage, but you must refer to your insurance benefits for specific details.
Q: Will my eyes be dilated during the exam?
A: Most new patient examinations and all annual examinations will include dilation. Dilation will last approximately 3 to 5 hours. Most patients feel comfortable driving when they are dilated, however your eyes will be more sensitive to light and your near vision will not be clear. If you have sunglasses, bring them to your exam, otherwise we will provide disposable shades. If you do not feel comfortable driving when dilated, you should bring a driver with you.