To help you stay informed about our procedures, we have compiled a list of frequently asked questions. You can search through these questions by keyword or category. The most common questions are listed below.
All surgical and laser procedures are performed at the Scottsdale Surgery Center, which is located one block south of Osborn, on Miller Road. For more information, visit the Scottsdale Eye Surgery website.
Yes. We always welcome new patients. In addition to those who are referred by their physicians, patients may call on an individual basis to schedule their appointments.
Yes, we have a full-service optical shop with a certified optician to help you with your eyewear needs. We offer a large variety of frames, contact lenses and sun wear as well. Learn more about our optical shop.
Yes, and we will also bill your secondary insurance if needed.
Tozer Eye Center offers the most advanced forms of Cataract, Lasik and vision corrective surgery.
The following are general guidelines:
Please bring your glasses, contact lenses, contact lens prescription (or current contact lens boxes,) a list of your current medications, insurance information (insurance cards), and a referral from your Primary Care Provider (PCP) if required by your insurance company.
Routine eye examinations may or may not be covered, depending on your individual insurance plan. If a medical diagnosis is found, many plans do include coverage, but you must refer to your insurance benefits for specific details.
Most new patient examinations and all annual examinations will include dilation. Dilation will last approximately 3 to 5 hours. Most patients feel comfortable driving when they are dilated, however your eyes will be more sensitive to light and your near vision will not be clear. If you have sunglasses, bring them to your exam, otherwise we will provide disposable shades. If you do not feel comfortable driving when dilated, you should bring a driver with you.
At Tozer Eye Center patient safety is our top concern. This is especially true during the current coronavirus pandemic. For this reason, based on recommendations from the American Academy of Ophthalmology, the governor’s office and federal agencies we are scheduling patients only for urgent care visits and emergency surgery at this time. We are rescheduling all routine eye exams and elective surgeries including cataract surgery for a later date. Routine selection and fitting of glasses will be postponed. If the patient has lost their only pair of glasses, please call the optical shop and a replacement can be ordered and mailed out without visiting the optical shop. Contact lenses can also be mailed to the patient.
We are taking special precautions for those patients we do see. We are checking the temperature of everyone, including the staff and doctors, who enters the office. Each patient will be asked a series of screening questions to determine if they might pose a potential risk of infection to other patients or the staff. We are asking that anyone who accompanies a patient wait outside in their car. Patients may also elect to wait in their car and be contacted when we are ready to bring them to the examining room. All surfaces in the waiting room will be cleaned frequently. We have removed many chairs in the waiting room and spaced the remaining chairs appropriately. The exam rooms will be cleaned after every patient. The doctors and staff are wearing masks and gloves at all times when appropriate.
Signs or symptoms for which you might call the office include:
If you feel you have an urgent problem, even if not mentioned above, please call the office at (480) 947-4493. We are spacing out the visits to avoid overcrowding the office and minimize exposure to our staff and patients.
We appreciate your understanding during this difficult, challenging time.